Refund & Returns Policy
1. Refund Eligibility
We stand by the quality of our IPTV services at buyiptv.info. If you are not fully satisfied, we offer a 7-day money-back guarantee from the date of purchase, provided the following conditions are met:
- The subscription has not been used excessively, indicating dissatisfaction.
- You have notified our support team of any issues, allowing us an opportunity to resolve them.
2. Refund Process
To request a refund, please contact our customer support team within 7 days of your purchase with the following details:
- Your order ID or purchase confirmation
- Reason for the refund request Once we receive and review your request, refunds will be processed within 3-5 business days. Funds will be returned via the original payment method.
3. Non-refundable Cases
- Refund requests are submitted after 7 days.
- Orders that were fully or largely consumed without reporting any issues to our support team.
4. Service Activation and Usage
By purchasing a subscription, you agree to our terms of service. Our team will activate your subscription promptly, and once activated, usage of the service is considered acceptance of its quality. We encourage all users to contact us with any questions before requesting a refund.
5. Customer Support
If you have any questions or concerns regarding the refund process, please reach out to us at Support@buyiptv.info.
